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These terms set out the rules for accessing and using pelanggiqq, covering your account, your transactions, and your responsibilities as someone who uses this platform. Read them before you start — they explain what we commit to you and what we ask in return, and they apply wherever local law permits access to our services.
Accessing pelanggiqq means you accept these terms as the agreement between you and us. We operate under the laws applicable to your region — access to our platform depends on local law and is available only where local regulations permit. Nothing in these terms overrides mandatory consumer protections that apply in your jurisdiction. Your account is personal. You are responsible for keeping your login credentials private, and any action taken through your account is treated as your own. If you believe your account has been accessed without your permission, contact our support team immediately. Payment transactions processed through OVO, ShopeePay, or LinkAja are subject to the terms of those respective wallet services as well as these terms. We record each transaction in your account history, accessible after login. Disputes about a transaction must be raised with us through the support channel within the timeframe shown in your account dashboard. We may update these terms from time to time. When we do, the revised version becomes effective once published here. Continuing to use the platform after an update means you accept the revised terms.
Deposits and withdrawals via OVO are logged in your account transaction history. Limits and processing conditions are shown in the cashier section after login. Contact support if a transaction record does not match your wallet statement.
ShopeePay transactions are recorded under your account wallet history. The current status of any transaction is shown in your account dashboard. Raise any discrepancy with us through the support channel.
LinkAja is a supported payment rail on pelanggiqq. Transaction records are visible in your account after login. Terms specific to LinkAja wallet usage apply alongside these terms.
These terms apply across four distinct areas of your interaction with pelanggiqq. Understanding the scope helps you know exactly where this policy applies and where third-party terms take over.
These terms govern how you register, log in, and maintain your account on pelanggiqq. Account access is subject to eligibility under local law. We reserve the right to suspend an account where terms are breached or access is not permitted in your region.
All deposits and withdrawals made through OVO, ShopeePay, or LinkAja fall under this policy. We hold records of each transaction in your account history. The payment wallet providers' own terms run alongside ours for the payment leg of any transaction.
Game content — including titles from Habanero, PG Soft, Pragmatic Play, and PlayStar — is covered by these terms regarding fair use and acceptable behaviour. We do not control the rules or mechanics of individual games; those are set by the content studio.
Third-party services — payment wallets, device operating systems, internet providers — are outside the scope of these terms. When you follow a payment flow through OVO or ShopeePay, that leg of the journey is subject to those providers' own agreements, not ours.
Under these terms, you have several practical options for managing your account and your relationship with us. You can view a full record of your transactions — deposits, withdrawals, and game session activity — in your account dashboard after login. If any account detail is incorrect, such as a registered email address or linked wallet, you can update it through the account settings page; follow the fields and verification steps shown there. If you have a question about how we handle your data or how a specific term applies to you, you can raise it through our support channel. We aim to respond to policy questions clearly and without unnecessary delay. Where a term is ambiguous, we will explain how we apply it in practice. You also have the right to ask us to close your account; submit that request through support and we will process it in line with applicable local law.
Your full transaction and session history is available in your account dashboard after login. Check there first for any record of deposits, withdrawals, or game activity before contacting support.
Account details including your registered contact information can be updated in account settings. Follow the verification steps shown on that page. Some changes may require additional confirmation for security purposes.
Policy questions or concerns about how a term applies to your account can be directed to our support team. We respond through the same channel you use to contact us, and we keep a record of all policy correspondence.
You may request account closure at any time through our support channel. We process closure requests in line with local law and will confirm once complete. Outstanding transaction records remain accessible to you for the period required by applicable regulations.
If these terms raise a question you cannot resolve in your account dashboard, reach us through one of the channels below. Policy questions and account-related requests are handled by the same support team.
Reach our support team directly through the live chat window in your account. Available for policy questions, transaction disputes, and account change requests.
Send a written policy question or account request to our support email address shown on the contact page. We reply to the same address you write from.
The help centre in your account dashboard covers common terms questions, account steps, and transaction queries. Check there before contacting support for faster answers.
We take the handling of your account data and the application of these terms seriously. Here is how each area works in practice so you know exactly where to look and who to ask.
Account data — your registration details, transaction records, and session history — is held securely and used only to operate your account and comply with applicable law. We do not sell personal data to third parties. The retention period for your records is set by local regulatory requirements.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings. Essential cookies required for login and account security cannot be turned off without affecting platform access.
Your account security is a shared responsibility. We apply security measures on our side; you are responsible for keeping your credentials private. If you suspect unauthorised access, use the account security option in settings or contact support immediately.
To request a correction to your account data or to ask how your data is used, contact support through live chat or email. We handle data requests in line with applicable local law and will confirm the outcome in writing via the same channel.
Common questions about how these terms apply to your account on pelanggiqq.
These terms apply to anyone accessing pelanggiqq where local law permits. Access and eligibility depend on local regulations in your region. If access is available where you are, these terms form the agreement between you and us from the moment you use the platform.
When we update these terms, the revised version is published here and becomes effective immediately. We recommend checking this page periodically. Continuing to use pelanggiqq after an update means you accept the revised terms as they stand at that time.
Your full transaction history — including OVO, ShopeePay, and LinkAja deposits and withdrawals — is in your account dashboard after login. The record shows each transaction with its status and date. Contact support if a record does not match your wallet statement.
Yes. Go to account settings after login and follow the fields shown there to update registered contact details or linked wallet information. Some changes require a verification step for security. Contact support if you cannot complete the update through settings.
Raise it with our support team through live chat or the support email shown on the contact page. Explain which term you are asking about and the specific account situation. We will review it and respond through the same channel with a clear explanation of how the term applies.
We hold your registration details, transaction records, and session activity for the period required by applicable local regulations. This data is used to operate your account and meet legal obligations. To ask about your specific data or request a correction, contact support directly.